• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-07-2020 10:42 AM

HP Recommended
Product: Deskjet 2733
Operating System: iOS

I am trying to get signed up for the free ink and I need to connect to web services and I keep getting an error that the Web services server might be busy or unavailable.  I've tried it through the app on my iPad and online on my MAC and Chromebook. I've tried multiple times a day and multiple days and can't get it to connect. What can I do?

 

Yes I'm sure it's connected to the internet.

 

Category:
1 REPLY 1

‎11-25-2020 10:33 AM

HP Recommended

@Homeschool_Mom, Welcome to the HP Support Community!

 

The Instant Ink free plan will not be valid from December. You will have to select a paid plan.

 

Kindly perform the steps mentioned in this document to resolve this issue - Cannot Connect to Web Services

 

Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->