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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Deskjet 2733
iOS

I am trying to get signed up for the free ink and I need to connect to web services and I keep getting an error that the Web services server might be busy or unavailable.  I've tried it through the app on my iPad and online on my MAC and Chromebook. I've tried multiple times a day and multiple days and can't get it to connect. What can I do?

 

Yes I'm sure it's connected to the internet.

 

1 REPLY 1
HP Recommended

@Homeschool_Mom, Welcome to the HP Support Community!

 

The Instant Ink free plan will not be valid from December. You will have to select a paid plan.

 

Kindly perform the steps mentioned in this document to resolve this issue - Cannot Connect to Web Services

 

Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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