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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- What Is My IP Address

Create an account on the HP Community to personalize your profile and ask a question
06-22-2024 12:35 PM
Page 8 shows how to get a report using the panel
https://h10032.www1.hp.com/ctg/Manual/c07043348.pdf
might look like the following (just guessing)
Get a printer network report. The PINs and Passwords should show up. Here is the important stuff from a typical printer report. The password shown in WiFi can be the printers PIN or the modem's password depending on how you connected to the modem. The printer can have two bands but the only one that is connected will show up.
LAN | STATUS | IP address | SSID | Password |
WiFi | enabled | 192.168.1.15 | ATT-ARRIS-2 .4 | GuessAgain |
WiFi-direct | enabled | 192.168.23.1 | DIRECT-WHATEVER | BadGuess |
Wired | disabled | |||
USB | disabled |
Usually the printer must be on the same subnet as the PC.. Check your PC ip address
The printer needs to be on the same subnet as the rest of your devices unless they use AirPrint or Wi-Fi direct.
Check the IP4 address of your computer and then get a network printout and see if both the printer and the computer are on the same network.
Using the windows command prompt, copy and paste the following into the CMD window
ipconfig | find /i "ipv4" |
should look something like the below
|
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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06-27-2024 09:25 AM
I have not heard from you in a while. Did this work?
You mentioned HP Smart. There has been a problem with HP Smart recently. '
Make sure you have the latest version from the microsoft store The latest version as of Jun, 2024 is 154.2.1072.0 (USA English). If you do not have this version then go to the Microsoft store, find HP Smart, and click "update". If the button "update" is missing then you need to run "wsreset" from the Windows search bar.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it