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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2820e All-in-One Printer

What size Ethernet cable do I need?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Dickson5 

 

Welcome to the HP English Community --

 

DeskJet Printers, including this one, do not support Ethernet.

The printer supports Wireless at 2.4GHz.

 

Open

Product Specifications for the HP DeskJet 2820e All-in-One Printer (588L1A)

Connectivity

Ports
1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11b/g/n
Wireless capability
Yes, built-in Wi-Fi 802.11b/g/n
Storage device and direct print support
Storage devices not supported

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2820e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Dickson5 

 

Welcome to the HP English Community --

 

DeskJet Printers, including this one, do not support Ethernet.

The printer supports Wireless at 2.4GHz.

 

Open

Product Specifications for the HP DeskJet 2820e All-in-One Printer (588L1A)

Connectivity

Ports
1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11b/g/n
Wireless capability
Yes, built-in Wi-Fi 802.11b/g/n
Storage device and direct print support
Storage devices not supported

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2820e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.