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When I try to connect my printer on Wi-Fi it ask for a password
12-02-2020 05:53 PM

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For some reason now when I go to try to connect my printer through my Wi-Fi settings on my phone it’s asking for a password. I tried entering my Wi-Fi password and it doesn’t connect. How do I find out what password for my inkjet printer? Or how do I reset it or cancel it so I don’t have to use it to print thanks
12-11-2020 10:17 AM

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@Mj103, Welcome to HP Support Community!
Try using 12345678 as the password.
If you still have issues, I can help you with the setup instructions. Before that, I'd like to know if you're using an Android or an iOS device.
Keep me posted for further assistance.
TEJ1602
I am an HP Employee
12-15-2020 03:37 PM

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I tried the password 12345678 and it did not work. I am trying to connect for my iPhone which is an iOS. I would appreciate if you could tell me how to reset it thank you melissa
12-16-2020 07:00 AM

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I'd recommend you use the documents HP Printers - Printing from an iPhone, iPad, or iPod Touch and HP Printers - Install and Use the HP Smart App to configure the printer on your iOS device.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee

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