When I turn on the printer or when it prints, the printer makes a grinding noise

[Silvita]

When I turn on the printer or when it prints, the printer makes a grinding or scriching noise

[Nal_NR]

Hi @Silvita,

Welcome to the HP Support Community. 

I'd like to help!

to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• Did this happen after a recent window or software update?

While you respond to that, I recommend you perform the following steps to isolate the issue and arrive at a fix:

Let's try these steps:

• Disconnect the power cable from the printer while the printer is still ON.
• Disconnect any other cables if connected to the printer.
• Press and hold the printer’s power button for 15 seconds.
• The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

Service or replace your HP product if the issue persists after completing all the preceding steps.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!