When setting up the HP LaserJet Pro MFP M29w Printer the computer cannot find the printer.

[PMDMFP29]

I upgraded to  a mesh system and lost connectivity to my LaserJet MFP M29. I kept the same network name and login. all of my other devices connected with no trouble but my computer and HP mobile app lost connectivity to the printer. I have attempted to reestablish the connection using all of the HP directions but no luck. Any suggestions?

[Betty0610 · Accepted solution]

@PMDMFP29

Welcome to the HP Support Community.

I'd be happy to assist you with the network reset steps.

• Restore Network Defaults to factory settings:
  - Press wireless button over 20s, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.

Once done, connect the Printer to the Wi-Fi.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[PMDMFP29]

Thanks! I will try this. I am not at the location of the printer currently and may not be there for a couple of months. But, I have not tried this previously and am hopeful it will resolve my issue.

Grateful,

Pete

[Betty0610]

Sure, do keep us posted 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[PMDMFP29]

Thank you Betty. The solution you provided worked!

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day and stay safe!:)