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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Trying to connect to wireless printer

1 REPLY 1
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The location of the PIN on an HP printer can vary depending on the model. Here are some common places to look:


  1. On a sticker: Many HP printers have a sticker on the back, bottom, or inside the cartridge access area with the PIN and other default credentials.
  2. On the printer display: If your printer has a display, you can find the PIN under the wireless settings or WPS (Wi-Fi Protected Setup) settings.
  3. In the user manual: The PIN is often listed in the printer's user manual or documentation that came with the device




If admin (Admin) and 12345678 or the above PIN do not allow login, then get a network status printout or ask Microsoft's Copilot

For Wi-Fi direct printing there is no username, you just need the printers Wi-Fi password that comes from the network status printout.

General help for new router or printer
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.


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