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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Officejet Pro 8625 e-All-in-One Printer

After doing all the trouble shooting with virtual assistants and all the diagnostic programs my printer will not print from my computer either wirelessly of with a cable.  Prior to the last 2 days, the printer worked fine wirelessly.  The printer indicated that it is connected to the same network as my computer (and also to another computer from which I tried to print).

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