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Common problems for Connectivity Issues
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HP DeskJet 4152e All-in-One Printer
iOS

Wi-Fi won’t reconnect after change from xfinity to T-Mobile, can’t even reconnect to xfinity 

1 REPLY 1
HP Recommended

@Papa_Al

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

To which device is your Printer connected to?

 

Check with your Internet service provider if your router is able to forward 'Bonjour packets'.  Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

 

Do check with your network provider, the encryption type of your new network and whether it's 2.4 or 5 GHz.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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