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‎01-17-2021 02:35 AM

HP Recommended
Product: HP 2600
Operating System: Microsoft Windows 10 (32-bit)

Hi All

 

I changed address and I improve my wi-fi speed. I tried to set up the printer to the new internet connection and I could not do it.

I followed all the steps and I stopped to the point where it says:

 

You are connected to a 5GHz WI-FI network. However the printer can only be connected to a 2.4GHz Wi-fi network.

 

Please help

Category:
1 person had the same question
1 REPLY 1

‎01-17-2021 05:06 AM

HP Recommended

You can't connect that printer model to 5GHz wi-fi network.

You can use a USB cable for connection or enable on your router 2,4GHz wireless.




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