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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP OfficeJet Pro 8024 All-in-One Printer

My OfficeJet Pro 8024 printer has turned Wifi direct off and it will not turn back on. When I follow the instructions on the printer it tells me to touch print guide but when i touch that nothing opens or happens. 

I have done a hard reset and have reconnected it to the wifi but it still will not turn on Wifi Direct so I cannot print without using a cable to connect to the printer. 

How do i get Wifi direct to turn back on?

1 REPLY 1
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@Jemery 

 

Welcome to the HP Community --

 


@Jemery wrote:

My OfficeJet Pro 8024 printer has turned Wifi direct off and it will not turn back on.

When I follow the instructions on the printer it tells me to touch print guide but when i touch that nothing opens or happens. 

I have done a hard reset and have reconnected it to the wifi but it still will not turn on Wifi Direct so I cannot print without using a cable to connect to the printer. 

How do i get Wifi direct to turn back on?


Product:   HP OfficeJet Pro 8024 All-in-One Printer 

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content Type:  ?

 

W-Fi Direct, that is, connecting the printer to your device without the use of a Router, can be used in addition to a standard Wireless connection to your router controlled network.

 

 

 

Open and Read:

User Guide - HP OfficeJet Pro 8020 Series

Page 128 - Chapter 7 - Network setup

 

The instructions in the user manual do say you need to have (already) installed the full driver printer software to use Wi-Fi Direct.

 

The full driver printer software is available for supported Operating System / versions.

 

This "software must be installed" requirement generally implies that your Operating System is a supported version of Windows or perhaps MacOS and that there is a "full driver" software option available.

 

HP Smart might work with Wi-Fi Direct, though if it does so, much of the functionality of the application will not be available.  Why?  Unlike standard Wireless used in a router controlled network, Wi-Fi Direct does not support connection to the Internet.

 

 

References / Resources / How-to / Examples

 

 HP - Wireless printing center  > Section Printer Setup > Topic Wi-Fi Direct

 

 Product Specifications for the HP OfficeJet Pro 8024 All-in-One Printer (1KR66B)

Section:  Connectivity

Ports
1 USB 2.0; 1 Ethernet; 1 Wireless 802.11 a/b/g/n; 1 RJ-11 Fax
Wireless capability
Yes, built-in Wi-Fi 802.11 a/b/g/n

 

 

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wi-Fi Direct > Status

Optional > Edit Settings

 

========================================

HP How-to Document

HP printer setup (Wi-Fi Direct)

 

========================================

Technology Tips Video Gallery from our HP Expert greenturtle

Technology Tips– YouTube Video Help for Printers

 

 HP OfficeJet Pro 8020 / OfficeJet Pro 8030 – Video Library

 

Video

 Print from Windows 10, 11 Using Wi-Fi Direct | HP Printers | @HPSupport

 

========================================

Printer Software

Relevant to Windows - Supported versions

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 8020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

After the software is installed, Restart the computer and log in.

Ask if you need basic instructions to install the full driver printer software.

 

=== --- === --- === --- === --- === --- === --- === --- === --- ===

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 8024 All-in-One Printer 

 

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