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HP LaserJet Tank 2504dw Printer
Microsoft Windows 11

Error Code: UU_400_EB000U0707 during setup. Printer is shown as offline. Nothing I try seems to work.

2 REPLIES 2
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Take a look at this article.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
HP Recommended

You might want to read this first

 

Try resetting the printer

https://www.youtube.com/watch?v=JeQld8cpxH8&ab_channel=PrinterGuruji

 

Firmware is here as well as all software

https://support.hp.com/us-en/drivers/hp-laserjet-tank-2502-2506-printer-series/model/2100846460?sku=...

 

 


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