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Common problems for Connectivity Issues
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‎07-23-2024 06:46 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer

I can not connect to the wifi.

The printer was connected and the wifi on my computer/lap top indicates that the wifi is enabl,ed.  

I have unplugged the printer and still can not connect

2 REPLIES 2

‎07-23-2024 07:01 PM

HP Recommended

Wireless connections to printers fail all-too-often. You should go to the HP Support webppage for your HP DeskJet 2755e printer, try the Official Troubleshooting steps (or call a PC PRO near you). Here is the link/URL:

https://support.hp.com/us-en/help/printer/wireless-printer-issues

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‎07-23-2024 07:07 PM - edited ‎07-23-2024 07:08 PM

HP Recommended

@justdaveTX is correct but you may need to reset the printer

 

This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

 

make sure you install the

Full features software Feb 2022

 

Deskjet Reference
2755e

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