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‎09-07-2023 10:14 AM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

I did a major updating of files yesterday to remove Ondrive. This interfered with several installed programs and took my printer offline. Today I tried to restart the network connection to my router. I have done this before with no problems. Today I started and identified the found network name and then entered the password. After a long period of Connecting, the printer said there was a network problem. It offered to print a page with more information, but the page came out blank. I tried again and used the router's WPS button to set the password, and again after a long time trying to connect, the printer said there was a network problem. I rebooted the printer and tried again with the same results. I had just put in a new hp black cartridge before trying all this and could not make the printer alignment work. The printer said it could not see any alignment page. The funny thing about the alignment page that was printed for me seemed to be missing some information. At the bottom of the page there was a big red arrow and the word IMPORTANT, but nothing else. Was there something in black that was supposed to be there?

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