WiFi option disappeared after Firmware Update 6.23.6.5

[Seano50]

Wireless Blue light will not work on Hp OfficeJet Pro 8130e series printer. Wifi not working

[Seano50]

HP OfficeJet Pro 8130e (40Q48B) Printer - Wi-Fi network option missing after firmware update.  How do we fix this 

[ferRX]

Hi @Seano50 

I am a volunteer here doing temporary colaboration 😇

Searching on HP Support pages I have found the next reference document:

• HP OfficeJet Pro 8130e (40Q48B) Printer - Wi-Fi network option missing after firmware update
• https://support.hp.com/au-en/document/ish_14035308-14035355-16

So, you may need to contact HP Support to follow instructions to fix this issue.

Options for contact HP Support - Australia

• >> HP Support - Australia - Whastarpp
• • >> HP Support - Contact Store - Australia
  • > https://www.hp.com/au-en/shop/contact-us

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

,.,.,.

[Kuroi_Kenshi]

Hi @Seano50,

Welcome to the HP Support Community! 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

[Jon343]

For anyone looking for help with this, the faulty firmware is: 6.23.6.5-202512060050 and the "fixed" firmware is: 6.23.6.8-202602030648

it seems the only way to get this is to contact HP support.

[Cooer333]

Thanks Deep_world for your reply.  However I do not have that little blue envelope and when I click on the link it states "Access Denied"

It was also help if your support centre was open outside of normal work hours.

[ferRX]

Hi @Cooer333 

You could try the steps in the next message:

• Officejet Pro 8130e printer disconnected from wifi
• >> https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/My-HP-Officejet-Pro-8130e-printer...

* Click YES   to say thank you, 

Best regards,

ferRX.

,.,..-,

[Flick_29]

Thank you for this link and clear steps which has now resolved the issue for me. 

[BagelX]

Thanks ! It works!

[ferRX]

Great 😄, glad to know that those steps worked !

Best regards,

ferRX.