WiFi password not accepted

[Ihatecomputer]

Laser jet pro  mfp m29w…iPad gen9 for wifi printing

Printer works (prints test page ok) on desktop computer but when I try to set it up on my wifi network,  it’s recognized but won’t except the correct wifi password…all other wifi devices connect with the same password…tried everything in the troubleshooting section.Help!

[BeemerBiker]

Click here for network setup in a different language

You may need to reset the printer:

• Power off the printer by pressing the power button.
• Disconnect the power cable from the printer.
• Wait for approximately 10 seconds.
• Reconnect the power cable to the printer.
• Press and hold the Resume button while turning on the printer. Keep holding the button until all the lights on the control panel become active.
• Once all the lights are on, release the Resume button.
• The printer will initialize and begin the factory reset process. This may take a few minutes.
• Once the factory reset is complete, the printer will restart.

The printer will remain in setup mode for 2 hours as I recall. Maybe only 2 minutes (?) if trying that WPS or pushbutton method.

WiFi setup to router: instructions using smartphone

For WiFi direct setup page 27 of users manual. This is useful if there is no modem

Simple push button or WPS setup is described on page 2 of the guide

Full feature software April 2024

Printer Reference

[Ihatecomputer]

Tried the reset process a few times and the printer never turns off than back on as described  in the instruction process…tried the reset procedure a few times with no success. My network shows the printer but still says wifi password is incorrect when asked to join network….help once again

[BeemerBiker]

I made a mistake on the reset, sorry!  This is what it should be

• Press the cancel button to wake the printer
• Press and hold down the Wi-Fi button until the attention and power LED blink (about 20 seconds)

Or watch this video

The WPS pushbutton might be easier.

[Ihatecomputer]

Reset procedure looks like it works per video but innever see  Hp-setup under my networks,  all I see under networks is Direct-db-HP- M29 Laserjet…I tried clicking on that and still get error message that wifi password is incorrect 

[BeemerBiker]

You may have a space or two before of after the password when entering it

If using password from the side or back of the modem you may have used a 1, L or i or an o, O or 0 (zero) by mistake.

Log into the modem and set the SSID of the 2.4ghz band to something different

Use the same numeric password for the login for both the 5 and 2.4ghz bands.  Pick something simple like a phone number.  Save and restart the modem

let me know what happens

[Ihatecomputer]

While Awaiting your response I tried the WEP  method on my modem… the printer was always hooked up to to desktop wired network …..after the WEP procedure now it’s printing wireless from the desktop and I’m able to print wireless from my iPad …not sure I want the desktop printing wireless but see no problem leaving it that way..

[Ihatecomputer]

I meant WPS connecting method 

[BeemerBiker]

WPS is good way to connect to modem.  you are not the only wont with m29w problems!

[Ihatecomputer · Accepted solution]

Thanks for the help