WiFi wireless connection

[Stillk]

I am attempting to connect my Laser Jet Pro 4001dw via wireless connection.  I have not been successful connecting to WiFi.  Any  suggestions/tips.  I am using a Mac running Sonoma 14.6.1.  

[Sneha_01]

Hi @Stillk 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect your HP LaserJet Pro 4001dw to Wi-Fi using your Mac running Sonoma 14.6.1, follow these steps:

1. Check Network Requirements:

• Ensure your Wi-Fi network is 2.4 GHz or 5 GHz (the printer supports both).
• Make sure your Wi-Fi network is operational and that you know the correct SSID (network name) and password.

2. Prepare the Printer:

• Turn on the printer and ensure it’s in a location with good Wi-Fi signal strength.
• If the printer has a display panel, navigate to Network settings to check if it’s set to Wireless.

3. Connect the Printer to Wi-Fi:

• On the printer’s control panel, press the Wi-Fi button (usually looks like a wireless symbol) until the light starts blinking. This puts the printer in Wi-Fi setup mode.
• If your printer supports WPS (Wi-Fi Protected Setup), you can press the WPS button on your router and then the Wi-Fi button on the printer. This should establish a connection automatically.

4. Use the HP Smart App:

• Download the HP Smart app from the Mac App Store if you haven't already.
• Open the app and click on Set Up a New Printer.
• Follow the on-screen instructions to connect the printer to your Wi-Fi network.

5. Manually Add the Printer:

• If the printer is not found automatically:
  • Go to System Preferences on your Mac and select Printers & Scanners.
  • Click the + button to add a new printer.
  • Select your printer from the list (it should show up if connected to the same network) and click Add.

6. Check Printer Status:

• Make sure the printer is set as the default printer in Printers & Scanners settings.
• Print a test page to ensure the connection is working.

7. Update Printer Firmware:

• Ensure your printer’s firmware is up to date. Check the HP Support website for any available updates for your model.

8. Troubleshoot Connection Issues:

• If you still can’t connect:
  • Restart your printer and router.
  • Ensure that your Mac is connected to the same Wi-Fi network you want the printer to connect to.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support