Wife not working on wireless printer.

[Mac258]

Packed up the printer for 6 months. During that time changed internet provider. Wireless wifi not working. 

[BongChaGomez]

Hello @Mac258 ,

Welcome to the HP Support Community!

This is a very common situation.
When a printer is packed away for months and the Wi-Fi/router is changed, the printer still remembers the old network, so it cannot connect to the new one.

Step 1: Restore Network Settings on the printer

This clears the old Wi-Fi details.

If your printer has a touchscreen:

1. Power ON the printer

2. Go to Settings ⚙️

3. Select Network / Wireless

4. Choose Restore Network Settings or Reset Network

5. Confirm

The blue wireless light should start blinking

If your printer does NOT have a touchscreen:

1. Turn the printer ON

2. Press and hold Cancel (X) + Wireless 📶 together

3. Hold for 5–10 seconds

4. Release when the blue light starts blinking

Reconnect printer to the new Wi-Fi

Use HP Smart app (recommended)

1. Install HP Smart on your computer or phone

2. Open the app

3. Click + Add Printer or Set up a new printer

4. Select your new Wi-Fi network

5. Enter the new Wi-Fi password

Wait until it says Connected

Step 3: Test print

• Print a test page from HP Smart

• Or print from Notepad / Notes

Hope this will resolve your issue.