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HP Recommended
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV)
Microsoft Windows 11

My computer: HP Pavilion x360 intel core i5 windows 11

adapter/driver wifi: Realtek RTL8852BE Wifi 6 802.11ax PCIe Adapter

 

When I turn on my computer it's directly connected to wifi 4/2.5g (Actually i have chosen 5G first in preferred band)..

To change it to be 5G is: Change value (IEEE 802.11b/g/n/ax) to be (IEEE 802.11b) in 5G wireless mode

and wifi connection being 5G but not wifi 5. so the next I change again value (IEEE 802.11b) to be (IEEE 802.11b/g/n/ax) and getting wifi 5 and 5g conncetion. but it's taking a time every I turn on my computer. So, how to solve this problem. Actually i have change preferred band to be 5G first.

 

Thank you

2 REPLIES 2
HP Recommended

Hi @HariWinanda,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're having trouble consistently connecting to your preferred 5 GHz Wi-Fi band and ensuring that your connection is utilizing Wi-Fi 5 (802.11ac) instead of falling back to Wi-Fi 4 (802.11n). Here are some steps you can take to address this issue.

 

Update Wi-Fi Drivers

Ensure that you have the latest drivers for your Realtek RTL8852BE adapter. Outdated drivers can cause connectivity issues and affect performance. You can update the drivers through Device Manager:

  • Press Win + X and select Device Manager.
  • Expand the Network adapters section.
  • Right-click on Realtek RTL8852BE Wifi 6 802.11ax PCIe Adapter and select Update driver.
  • Choose Search automatically for updated driver software and follow the prompts.

Check Router Settings

Make sure your router is properly configured to broadcast the 5 GHz band and that it supports Wi-Fi 5 (802.11ac). You might need to:

  • Log into your router's admin interface (usually accessed via a web browser by entering the router's IP address).
  • Ensure that the 5 GHz band is enabled.
  • Check that the channel width is set to 40 MHz or higher to support Wi-Fi 5 speeds.
  • Verify that the 5 GHz network is not set to operate in legacy modes that might limit its performance.

Adjust Wireless Network Settings on Your PC

You can further tweak your Wi-Fi settings to prefer the 5 GHz band and ensure optimal performance:

  • Open Device Manager.
  • Right-click on Realtek RTL8852BE Wifi 6 802.11ax PCIe Adapter and select Properties.
  • Go to the Advanced tab.
  • Look for an option related to Wireless Mode or Preferred Band. Ensure that the preferred band is set to 5 GHz. You might also find settings like Band or 802.11 Band where you can select 5 GHz.

Power Management Settings

Sometimes, power management settings can affect Wi-Fi performance. Ensure that your Wi-Fi adapter is set for maximum performance:

  • Open Device Manager.
  • Right-click on Realtek RTL8852BE Wifi 6 802.11ax PCIe Adapter and select Properties.
  • Go to the Power Management tab.
  • Uncheck Allow the computer to turn off this device to save power.

Reset Network Settings

If the problem persists, you might consider resetting your network settings:

  • Open Settings (Win + I).
  • Go to Network & Internet.
  • Scroll down and select Network reset.
  • Follow the instructions to reset your network settings. This will remove and reinstall your network adapters and set other networking components back to their default settings.
Raj_05
HP Support Community Moderator
HP Recommended

Check for Windows Updates

Make sure that your Windows 11 is up to date, as updates can sometimes resolve connectivity issues:

  • Go to Settings (Win + I).
  • Select Windows Update.
  • Check for updates and install any available updates.

 

By following these steps, you should be able to improve your connection to the 5 GHz band and ensure that you're using the optimal Wi-Fi 5 standard.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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