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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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There is wifi connection here which supports wifi5/5g, i have tried with other computers and it can connect to wifi5/5g, but unfortunately I cannot connect to wifi5/5g to this connection with my computer, just until wifi4/2.5g.. in fact that my computer supports until wifi6.. I have updated my driver, try other ways to connect with wifi5/5g in this wifi connection, but it cannot. how to solve it?

 

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