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Common problems for Connectivity Issues
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Hi HP community.  

I am in trouble. I have a printer HP HP LASER JETPRO M102W and I have forgotten the  Wi-Fi password by default. Furthermore, I've looked through the settings, but I couldn't find the password settings.

Can anyone help me out. 

If I want to reset the password by Wi-Fi password by the fault. What should I do ?

Regards.

Miguel

1 REPLY 1
HP Recommended

Hi @mikestn,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you've forgotten the Wi-Fi password for your HP LaserJet Pro M102w, here’s how you can reset it or find the default password:

1. Reset the Printer’s Network Settings:

Resetting the printer will return it to factory settings, which includes resetting the Wi-Fi settings. Here’s how to do it:

  • Power on the printer.
  • Press and hold the Wireless and Cancel buttons simultaneously for about 5 seconds until the wireless light starts blinking. This will reset the network settings.

2. Reconfigure the Wi-Fi Connection:

After resetting, you’ll need to reconnect the printer to your Wi-Fi network:

Use the HP Smart App:

  • Download the HP Smart app on your smartphone or computer.
  • Open the app and follow the prompts to add your printer and connect it to your Wi-Fi network.

Use WPS (if your router supports it):

  • Press the WPS button on your router.
  • Then press the Wireless button on your printer to connect automatically.

3. Access Default Settings:

If your router has a default Wi-Fi password, you can usually find it on a sticker located on the router itself.

4. Check Router Settings:

If you can access your router's settings:

  • Connect to your network via a computer.
  • Enter the router’s IP address in your web browser (often something like 192.168.1.1 or 192.168.0.1).
  • Log in with your router credentials (default username and password are usually found on the router).
  • Navigate to the wireless settings to find or change the Wi-Fi password.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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