Wifi cannot connect any more - HP Color LaserJet MFP M281fdw

[Kiva2009]

We have a wireless HP Color LaserJet MFP M281fdw printer.

Initially it worked perfectly. At some point in time, it just decided to quit working on the wifi network.  We have limped by, using USBs to transfer files to print but I need to get the wifi to work.  I have a brand new Mac Mini, my wife has a one year old Window computer.  I've tried everything I can find to get it to work to no avail.  Please help me, Obi-Wan Kenobi, you're my only hope.

[Jay_G24]

Hi @Kiva2009,

I'd like to help!

Try the below suggestions -

Access the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.

1. From the home screen of your printer control panel, touch the Wireless icon .

2. Touch the Setup icon .

3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

   The printer searches for available networks.

5. Touch the name of your wireless network.

6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

   NOTE: 

   Type the exact network name, including any uppercase and lowercase letters.

7. Type the WEP or WPA key (network password), and then touch Done.

   If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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