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- Wifi disconnection

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07-31-2024 02:55 PM - edited 07-31-2024 02:57 PM
@Anders4710 wrote:My Office Jet Pro 8620 keeps disconnecting from my WiFi. Every time I go to print or scan, the printer is disconnected and I have to set it up again. How can I get it to stay connected?
Probably getting a different IP address every time it wakes up from sleeping
You can possibly program it to not sleep by using the embedded web page : Set sleep to off or never.
If the printer keeps changing it's IP address then a change to the modem is necessary. The printer needs to be assigned a fixed IP address that is reserved and does not change.
This is done in the modem as part of DHCP configuration.
First get a network report from the printer so you know its IP address or Mac address
Log into the modem and look for the DHCP server. Find the IP or Mac address of the printer and make it a fixed IP address.
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