• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

HP DeskJet 2700

I got a new motem and now my printer won't hook up. I feel like I've done everything but on my application there ks a ? on the printer. Please help. Thanks 

4 REPLIES 4
HP Recommended

Hi @JenC77 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=orRx_sRTIKk&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step method to connect your HP DeskJet 2752e all-in-one printer to your home or office WiFi network. You can do it in a few minutes and start wireless scanning and printing. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
HP Recommended

Thanks @ferRX .

I watched that video... did the steps... several times. I "see" my printer on my app, but now it says UNAVAILABLE, where before it had "?"
Any other ideas? I tried so much troubleshooting for hours already. Please help. THANKS!!

HP Recommended

I already watched this (and other) youtube video. It did not fix my issue. 😞
Any other ideas? Please! THANKS!

HP Recommended

I appreciate you sharing these videos. I have tried these steps several times. It is still saying (on the app) that my printer is "unavailable." It is not recognizing my new wifi... for some reason. I will be **bleep** next. Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.