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‎02-09-2021 03:08 AM

HP Recommended
Product: M282nw
Operating System: Microsoft Windows 10 (64-bit)

I have installed my new M282nw printer and everything works well. Its connected to the wifi and everyone can print. However, every morning the printer has lost wifi and I have to connect it to the network again. It seems like when the printer enters sleep mode it disconnects from the network. Any suggestions? Before people suggest it: No issues with the UNifi network infrastructure and the AP is 2 meters away from the printer.

 

Thanks!

Category:
2 REPLIES 2

‎02-10-2021 04:21 AM

HP Recommended

Hi, we have the same problem, only it does not keep the connection for a whole day, but disconnects sometimes just after a few minutes. A printer restart usually brings it online again, but now and then we have to go through setup to connect it again.

I found this which summons the probably quite exact: https://support.hp.com/ph-en/document/c05085441

Unfortunately the M282NW is not in the list of affected models, so the solution with firmware update had no effect.

I suspect it is the same issue though, and in that case our model must be added to this list, and firmware must be fixed.

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‎02-21-2021 01:54 AM

HP Recommended

Its actually so bad that its impossible to use this printer with Wifi. We will return all of them unfortunately

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