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How to change Wifi network password on printer

1 REPLY 1
HP Recommended

Hi @GRRAJU 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Got it — before I walk you through the steps, I need to understand a few details about your setup so I can give you the most accurate guidance. Changing a Wi‑Fi password on a printer can mean different things depending on the model, the way it connects, and whether you’re updating the saved network or setting up a new one.

 

Here are some clarifying questions to help isolate the situation:

 

Printer details
• What is the exact printer model (e.g., HP OfficeJet 8020, Smart Tank 580, LaserJet, etc.)?
• Is it a home printer or part of a larger office setup?

 

Network context
• Did you recently change the Wi‑Fi password on your router, and now the printer can’t connect?
• Or are you trying to update the printer’s own wireless settings (like its embedded Wi‑Fi Direct password)?

 

Connection method
• Do you normally connect the printer via Wi‑Fi Direct, or does it join your home/office Wi‑Fi network?
• Do you manage it through the HP Smart app, the printer’s control panel, or a computer setup utility?

 

Access options
• Does your printer have a touchscreen display, or is it controlled only through buttons and software?
• Do you have the HP Smart app installed on your phone or PC?

 

Once I know these details, I can tailor the steps precisely — whether it’s updating the saved Wi‑Fi credentials, resetting the wireless setup, or changing the Wi‑Fi Direct password. Could you share a bit more about your printer model and how you usually connect it?

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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