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‎08-11-2021 08:49 AM

HP Recommended
Operating System: iOS

I moved to a new home and I brought my modem/router with me.   My hp laser jet mfp28w shows up under wifi in my settings and I put my password in.   It won’t connect due to “no internet connection” as stated in wifi.  Green power button is blinking.  I have tried pressing the wifi button then the wps on the router and that doesn’t help.  The ho smart app cannot find the  printer.  Please help! 

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‎08-30-2021 04:59 PM

HP Recommended

Hi@Slrllrdrr, Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

Please share the product number of your PC to assist you better.

 

Excellent description and a great diagnosis are done. It is greatly appreciated.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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