Wifi

[CanDulger]

Wifi dont connect with printer

Foutcode 9

[Nal_NR]

Hi @CanDulger,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how frustrating it can be when your printer won’t connect to Wi-Fi, especially when you're trying to print something important. Let’s go through a few steps to resolve the issue together.

• Have you recently changed your Wi-Fi network name or password?
• Is your printer’s Wi-Fi light blinking, solid, or off?
• Have you tried connecting the printer to another device to see if the issue is specific to your Android phone?
• Also check the compatibility issues with your current OS is supported.

Let's try these steps. 

Restart Printer and Router:

• Turn off your printer and unplug it from the power source for 30 seconds.
• Restart your Wi-Fi router and try connecting again once both devices are powered back on.

Reconnect the Printer to Wi-Fi:

• Press and hold the Wi-Fi and Cancel buttons on your printer for 5 seconds until the power light flashes.
• Open the HP Smart app on your Android phone and follow the prompts to reconnect the printer.

Check Wi-Fi Network Band:

• Ensure that your Wi-Fi network is set to 2.4 GHz, as many HP printers do not support 5 GHz networks.
• You can check this in your router settings or ask your internet provider for assistance.

Forget and Re-add Printer in HP Smart App:

• Open the HP Smart app, remove the printer from the app, and then re-add it by following the on-screen instructions.
• Make sure your phone is connected to the same Wi-Fi network as the printer.

Factory Reset the Printer:

• If the issue persists, perform a factory reset by pressing and holding the Wireless and Power buttons for about 10 seconds until the printer restarts.
• After the reset, set up the printer again using the HP Smart app.

For other wifi connectivity issues, Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.