Will not print from wireless devices

[STHenderson]

Cannot print from wireless devices- iPhone or ipad

[Raj_05]

Hi @STHenderson,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Having trouble printing from your iPhone or iPad to your HP printer wirelessly can be frustrating but can often be resolved with a few troubleshooting steps. Here’s what you can try.

Check Printer Connectivity:

• Ensure your HP printer is turned on and connected to the same Wi-Fi network as your iPhone or iPad.
• Sometimes printers can disconnect from Wi-Fi networks, so check if the Wi-Fi indicator on your printer is stable.

Restart Devices:

• Restart both your iPhone or iPad and the HP printer. This can sometimes resolve temporary communication issues.

Update Printer Firmware:

• Check if there are any firmware updates available for your HP printer. HP often releases updates to improve compatibility and functionality.

Update iOS:

• Ensure your iPhone or iPad is running the latest version of iOS. Updates can include fixes for bugs related to wireless printing.

Check Printer Settings:

• Open the Settings app on your iPhone or iPad.
• Go to "Wi-Fi" and make sure you are connected to the correct network.
• Open the document or photo you want to print and tap the Share icon.
• Select "Print" and make sure your HP printer is selected. Adjust print settings if necessary.

HP Smart App:

• Install the HP Smart app on your iPhone or iPad. This app can often provide more reliable wireless printing options and troubleshooting tools.

Reset Network Settings (as a last resort):

• On your iPhone or iPad, go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, so make sure you have them handy.

By following these steps, you should be able to diagnose and resolve the wireless printing issue between your iPhone or iPad and your HP printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support