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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Windows 10: Fix printer issues after updating Windows 10

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08-28-2023 09:27 PM
My Deskjet 6840 has no software disc to install and HP Smart does not find this printer.
When Windows 10 got updated this printer stopped working in wireless mode and I cannot get it back.
Anyone have this problem fix?
Thanks
Solved! Go to Solution.
Accepted Solutions
08-31-2023 10:21 AM
@Dano2020
Welcome to the HP support community.
I understand that you want to install a printer driver, I am glad to assist you.
There is no Windows 10 driver available for this particular printer with model.
However, you can install the printer using a Windows built-in driver.
Here are the steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-31-2023 10:21 AM
@Dano2020
Welcome to the HP support community.
I understand that you want to install a printer driver, I am glad to assist you.
There is no Windows 10 driver available for this particular printer with model.
However, you can install the printer using a Windows built-in driver.
Here are the steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee