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Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2910 All-in-One Printer

Hi, 


I recently purchased the new HPDeskJet 2910. I have not received the cable to connect the printer without WiFi. I’d prefer the cable usage. 

Regards, 

1 REPLY 1
HP Recommended

@aSKOM 

 

Welcome to the HP Community --

 


@aSKOM wrote:

Hi, 


I recently purchased the new HP DeskJet 2910. I have not received the cable to connect the printer without WiFi. I’d prefer the cable usage. 

Regards, 


 

True -- In most regions, the USB printer to computer cable is a consumer purchase -- the cable is not included in the box at purchase.

 

In Box CableAP EM only: Yes 1.0m (USB) cable; AMS, EMEA: No, please purchase (USB) cable separately

 

 

If you mean to say that you do not have a local network to which you can (or are willing to) connect the printer, consider:  the printer supports Wi-Fi Direct (limited wireless between printer / computer (or tablet, phone).   

 

Wi-Fi Direct uses the wireless radio in your printer to connect directly to the Wireless on your device (computer, tablet, phone).  While Wi-Fi Direct is useless for connecting the printer to the Internet (and, for example, Instant Ink or Cloud services), when it can be used, the limited connection does eliminate the chance that the issue is related to a weak, poorly located (perhaps too far away or even much too close), outdated, or incompletely configured, router.

 

Wi-Fi Direct -- References

  HP printer setup (Wi-Fi Direct)

and

 User Guide – HP DeskJet 2900, Ink Advantage 2900, Ink Advantage Ultra 5100, DeskJet 4300, Ink Advan...

 Starting on Page 10

 

-- What else? --

 

The printer is supported in a USB-only environment when you install the full driver printer software.

 

The full driver is available for supported versions of Windows.

 

Ask if you would like additional information or check Software and Drivers for HP DeskJet 2910 All-in-One Printer  

 

↓  Hints  ↓

 

The Offline Use Only, Print and Scan Driver, or similarly named installation web packs can be used in either a network‑connected or USB‑connected environment.

 

The name of the installation file depends on the printer model and the type of packaging.

 

This method includes the printer software in the installation package; hence the much larger file size.

 

You need not answer questions about which driver or type of printer software to select and install.

 

Using USB?

Be sure to unplug the USB cable between the printer and the computer before loading the software. 

 

Re-connect the USB cable when instructed to do so, generally near the end of the successful installation of the printer software. 

 

WebPack Installation package -- Information and Download

HP DeskJet 2900 EasyStart Printer Setup Software - Offline Use Only 

 

Type: Installation Software and Full/Basic Driver
Version: 63.1.42
Operating systems:
  • Microsoft Windows 10 (32-bit)
  • Microsoft Windows 10 (64-bit)
  • Microsoft Windows 11
Release date:  Jun 13, 2025
 
Download / Save / Install

 

Restart the computer after the software is installed.

 

--------------------------------------------------------

 

Next,

Neither the older HP Smart application nor its replacement app, HP, are suitable for a USB-only setup.

 

Should it work at all, many of the features of the app will be missing or curtailed.

 

====  ====  ====  ====  ====  ====

HP App >>> Download / Install - How-to, FAQ, Troubleshooting

 

HP -- the company -- has named the new application for your HP computer and HP Printer → HP

 

<< Important -- 2026 >>

  • HP has replaced the HP Smart application with the HP App on all supported platforms.
  • The HP App is available at the App Store for your supported device (computer, tablet, phone).
  • HP appears to be an indirect replacement for the HP Support Assistant application.
  • HP is a sort of app-wrapper and includes both your HP computer and any HP Printers that have been detected or added to the HP App.
  • HP Smart -- the application for used for scan, print, shortcuts, and mobile fax, is now parked inside of the HP App Printer section.

<< ------------------ >>

 

It makes more sense when you see it.

Scroll down in this message to section -- Watch – HP App – Introduction --

 

HP App for Windows is available at the Microsoft Store

 

-- Important –

All HP applications should be sourced from HP (the company).

What?  Fakes have been discovered on at least one App Store –

Check that the application you are installing is sourced from “HP Inc.”

------------------------

 

Start

 

 HP printer setup (HP app)

Read the FAQs

For example: 

What are the HP app requirements?

And / or

Why do I need to sign in or create an account to use the HP app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP App - Terms of Service

 

-- Reminders -- Initial Connection --

  • Your device (computer, tablet, phone) and printer must be connected to the same network.
  • On the mobile device, Location Services and Bluetooth should both be switched ON
  • In Windows, switch ON Network Discovery and File Sharing in your private profile
  • If using, switch OFF your VPN

 

-- Details / Videos –

 

 HP Support Official Channel – HP Support Video Gallery

 

-- Watch – HP App – Introduction --

 

 HP Support Videos – HP App - What happened to HP Smart? | Use the new HP app 

 10 chapters

 Expand the area that describes the application – read the first sentences and click “More”

 

 Samples

 Print, Scan, Fax, Save – Minute 1:15

 Account Information and Print Dashboard – Minute 1:30

 Get Help – Minute 2:02

 Select “Use AI Search” – Minute 2:08

 EWS (Embedded Web Server) – Minute 2:21 > Printer Settings > View all > Advanced (opens EWS)

 

 Reminders

  • If asked enter the printer’s PIN number – The default PIN might be located on the back or inside the printer (ink access area).

 And

  • “Advanced” / EWS can also be opened using your Browser:   Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

 

And

  Set up an HP printer over a wireless network with the HP app | HP Support

 

And

 HP Support Videos – HP App - Scan using the HP App | HP printers | HP Support

 

-- Missing Features or Scan – Fixes --

 HP Support Videos – HP App - Fix unavailable features in the HP app | HP printers | HP Support

 HP Support Videos – HP App - Fix a “Scanning Unavailable” error in the HP app | HP printers | HP Sup...

 

-- Example -- HP App - Windows - Menus and Options --

HP_App_Win_Menu_Options_6HP_App_Win_Menu_Options_6

 

 

-- Printer -- Supported Connections --

Connectivity (facet)Apple AirPrint™; USB; Wireless (Wi-Fi®); Wireless direct printing; Mopria™
Connectivity, Std1 Hi-Speed USB 2.0 (device); Dual Band Wi-Fi

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 HP DeskJet 2910 All-in-One Printer

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Answered / Helpful to resolve , Click Post "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
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