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Common problems for Connectivity Issues
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‎10-13-2021 04:53 PM

HP Recommended
Product: OJ 250 Mobile AIO
Operating System: Microsoft Windows 10 (64-bit)

I have a OJ 250 mobile AIO. I can print to it wirelessly at home when I am connected to the home network but when mobile (out in the field) I am not able to print to it. Is there someway to solve this? Thanks.

Category:
2 REPLIES 2

‎10-13-2021 05:55 PM

HP Recommended

@llj 

 

At home, probably they both use home network to communicate.  Printer supports Bluetooth therefore when both are out of your home network, you can use BT to connect them. Please use the following Guide (same for 250):

 

             https://www.youtube.com/watch?v=aak4aAWtwP8

 

You only need to set them up the first time, next time they should connect automatically.

 

Regards.

BH
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‎10-13-2021 07:19 PM

HP Recommended

Hey thanks for the input, but the HP OJ 250 has a low power bluetooth and does not allow for printing, file transfers etc. I was told that the Bluetooth was only there to support the WiFi/WiFi direct connection. For clarification: Connecting to the printer is not the problem. I can connect to it but it will not print. A while back, a HP service rep walked me through adding a new port using the printer’s IP address. It was working fine until I had to reinstall my OS and subsequently HP printers and drivers. If someone can guide me through adding a new port, that would be great. Thanks.

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