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‎09-12-2021 07:01 PM - last edited on ‎01-13-2026 06:11 AM by Moderator

HP Recommended
Product: HP LaserJet Pro M203dw
 

I recently purchased a new router and my HP LaserJet Pro printer has the old (SSID) network name and is not connecting to the new network name. I have used HP Print Scan Doctor, with no success.

 

I have also used HP App and that has been unsuccessful as well. I have restarted and reset ALL devices, including computer. I have pressed the WPS button on the router to reset as well and still unsuccessful.

 

Does anyone know how to fix this? My printer's wireless light continues to blink, despite all efforts. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2021 11:27 PM

HP Recommended

@KW115 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


                  http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎09-12-2021 11:27 PM

HP Recommended

@KW115 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


                  http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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