• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer

Hello all,

 

My printer is setup to print wirelessly and is also setup to go into energy save mode after 15 minutes. Once the printer goes into energy save mode it NEVER comes back online to print. Any print jobs sent will state the printer is offline. Why isnt there an option to just turn off energy save mode on the 8610 printer? How do I resolve this so I can print without always having to turn off the printer and then turn it back on? That is a complete waste of time.

 

The printer is connected to my network with a DHCP assigned IP. This assigned IP is actual via DHCP reservation, so the same IP is used bc it is matched to the printer MAC address. I have run Print and Scan Doctor 5.0.18 and it cannot communicate with the printer.

 

Thanks,

Steve

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.