• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎02-12-2024 10:20 AM - edited ‎02-12-2024 10:20 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

Hello all,

 

My printer is setup to print wirelessly and is also setup to go into energy save mode after 15 minutes. Once the printer goes into energy save mode it NEVER comes back online to print. Any print jobs sent will state the printer is offline. Why isnt there an option to just turn off energy save mode on the 8610 printer? How do I resolve this so I can print without always having to turn off the printer and then turn it back on? That is a complete waste of time.

 

The printer is connected to my network with a DHCP assigned IP. This assigned IP is actual via DHCP reservation, so the same IP is used bc it is matched to the printer MAC address. I have run Print and Scan Doctor 5.0.18 and it cannot communicate with the printer.

 

Thanks,

Steve

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->