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‎03-23-2024 08:54 AM

HP Recommended
Operating System: macOS 10.12 Sierra

Wireless printing button keeps flashing. I have tried all the online instructions and the printer no longer can recognize my wifi network even though it had for the past year. I can print with the hp Direct wifi. Sometimes it connects to this and sometimes it asks for a password, which says the password is incorrect even though I have been using the one that I originally set up and haven't changed it. If Anyone can tell me if they had this problem and how they resolved it I would appreciate it.

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1 REPLY 1

‎03-23-2024 09:16 AM - edited ‎03-23-2024 09:36 AM

HP Recommended

Here is a list of HP Tank printer videos.

https://www.youtube.com/@HPSupport/search?query=hp%20tank%20printer

The 4 at the top list a total of about 20 different model.

All of the videos that mention network state to go to 123.hp.com to do the network connection.  I assume you have tried that already.

 

If you give me the exact model of your tank printer I might be able to find a video that shows how to connect and how to reset the printer if it is necessary to reset.

 

Please provide the Product ID or Model name for better assistance.   I can help you with connecting the printer to the  router but I have very little experience with MacOS and even less with the older OS such as 10.  

Thank you for using HP products and posting to the community.
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