02-06-2023 11:48 AM
At the end of last week my wireless printer went offline and I have not been able to get it back online. The wireless icon on the printer has a white circle with a red line around it and across it. The main problem is that it is now locked and when I enter the username and password it says that one or the other is invalid. But I have used it before and they both worked. Is there a solution to this situation.
My son tried to help me yesterday but no success. We were able to unlock the printer yesterday and tried a few things like going from 5 to 2.4 Mhz. We did get one computer to work, but not the 5
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