Wireless printer is on a different WiFi network that I don’t have he password to login to uodate

[Krr6]

Wireless printer is on a different WiFi network that I don’t have the password to login to HP printer WiFi to update to the new WiFi network.  The printer is not linked to my account anymore so I need to also reconnect the printer.

[A_Gayathri]

Hi @Krr6 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reconnect your HP Tango X Wireless Printer to a new Wi-Fi network, follow these steps:

1. Reset the Printer's Wi-Fi Settings:

This will reset the network settings, allowing you to connect it to your new Wi-Fi network.

• Press and hold the Wi-Fi button on your printer for about 5 seconds. The Wi-Fi light should blink, indicating that the printer is in setup mode.

2. Connect Printer to New Wi-Fi Network:

Use the HP Smart app or the printer's control panel to reconnect it to the new network.

Via HP Smart App:

• Open the HP Smart app on your computer or smartphone.
• Select Add Printer or + to add your printer.
• The app will search for printers in setup mode. When it finds your printer, select it.
• Follow the instructions to connect your printer to the new Wi-Fi network.

Via Printer Control Panel (if applicable):

• Use the Wi-Fi Setup Wizard on your printer's screen. This will guide you through the process of connecting to the new network. You’ll need to select your Wi-Fi network from the list and enter the password.

3. Re-link Printer to Your HP Account:

Once your printer is connected to the new Wi-Fi network, you can re-link it to your HP account through the HP Smart app:

• Open the HP Smart app and log in to your HP account.
• Follow the on-screen instructions to add the printer to your account.

After these steps, your printer should be reconnected to your new Wi-Fi network and linked to your HP account again. Let me know if you encounter any issues!
 

I hope this helps. 

Take care and have a good day.

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