Wireless printer issues

[Mheacook]

Hi all, having issues with my HP Printer accessing my wireless WiFi connection. On the printer itself it will have my WiFi light blink and the (!) stay on how do I reset my printer 

[Max3Aj]

@Mheacook, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

The blinking Wi-Fi light and solid (!) icon on your HP printer usually indicate a connectivity issue. Let's walk through the steps to reset your printer and reconnect it to your wireless network.

Restore Network Settings

This will clear any saved Wi-Fi credentials and allow you to start fresh.

• On most HP printers:
  • Go to the Control Panel or Settings menu.
  • Navigate to Network Settings or Wireless Settings.
  • Select Restore Network Defaults or Reset Network Settings.
  • Confirm the reset.

For printers without a touchscreen, press and hold the Wireless and Cancel buttons together until the power light blinks.

Reconnect Using HP Smart App/HP App (Recommended)

The HP Smart app makes setup easy and guides you through the process.

Download the HP Smart app:

• HP Smart

Open the app and:

• Tap Set Up a New Printer.
• Follow the on-screen instructions to connect your printer to Wi-Fi.

Check Router Settings

Make sure:

• Your Wi-Fi is 2.4 GHz or 5 GHz (if the printer supports)
• MAC address filtering is disabled.
• The printer is within range of the router.

Power Cycle Everything

• Turn off your printer, router, and computer.
• Wait 30 seconds.
• Turn them back on and try reconnecting.

Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support