Wireless radio not functioning

[NilesS]

I connected to a new router, but previously the printer was connected via an Ethernet cable.  After resetting the defaults, I the printer will not connect as a wireless printer.  The wireless network test results tells me that the "Wireless radio is not functioning".  Any suggestions?

[Betty0610]

@NilesS

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

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Thanks!