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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Xfinity and WiFi Printer problems? Check this!

HP Recommended
laserjet mfp m29w
macOS 11.0 Big Sur

Just switched to Xfinity after relocating, and suddenly our laserjet mfp m29w printer doesn't work over wifi anymore. Actually it does, then it doesn't, then it does, then it partly does, then it shows up as disconnected even though I can see it's getting data, etc. Per the Xfinity support forums, this kind of intermittent wackiness is caused by the "Advanced Security" setting, which is toggled on by default in the Xfinity setup ("At no extra cost!" it sez here, except if you count the cost of an entire day or more wasted trying to troubleshoot the problem as one solution after another "fixes" it and then... doesn't). Before going down the rabbit hole on this, you might want to a) just keep the setting as-is and connect to your printer via USB; or b) toggle the advanced security feature off and see if that lets you do wireless printing again. 


Hope this helps someone else from wasting hours of time and blood pressure trying to fix this issue!

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Thanks for sharing your experience.


This is valuable information, particularly for anyone who uses this provider and has run into odd connection issues that defy diagnosis and resolution.


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