admin passwort for Embedded Web Server of Envy5030

[AthLux1]

In the Embedded Web Server of my Envy5030 most of the features are "This feature has been locked by the administrator.".

If I click it I'm be asked for a username and password.

[content removed] is requesting your username and password. The site says: “admin"

Unfortunately I doesn't know what I should put in? I tried admin/admin, ""/admin, admin/"", both "" and admin/<wifi password>

I reset my network configuration:

1.) Unplug your modem/router and leave it powered off.

2.) Restart your printer, from the printer control panel, touch "Setup". Touch 'Wireless", touch "Restore Network Defaults".

3.) Power off your printer

4.) Reconnect your modem/router and wait for it to re-establish its internet connection.

5.) Power on your printer.

6.) Run Wireless setup wizard on the printer to connect it back to your network.

and tried all combinations listed above without success.

Thanks a lot for any hint

Matthias

[Betty0610]

@AthLux1

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!