blue and orange lights are blinking

[JenniferJeannin]

I cannot connect my printer to wifi 

[VikramTheGreat]

Hi @JenniferJeannin,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Blinking blue and orange lights on an HP printer usually indicate a wireless connection issue combined with an error or attention state. Let’s fix this step by step:

1. Understand the Lights

• Blue light blinking = Printer is in Wi-Fi setup mode or trying to connect.
• Orange light blinking = There’s an error (like network failure, paper jam, or attention needed).

2. Reset Network Settings

• On most HP printers, press and hold the Wireless and Cancel (X) buttons together for 5 seconds until the blue light starts blinking rapidly.
• This restores Wi-Fi setup mode.

3. Reconnect Using HP App

• Download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the app → Add Printer → follow prompts to connect to your Wi-Fi.
• Make sure your device and printer are on the same network.

4. Check Router & Network

• Restart your router.
• Ensure you’re using 2.4 GHz Wi-Fi (many HP printers don’t support 5 GHz).

5. Clear Any Printer Errors

• Check for paper jams, low ink, or open covers.
• Resolve any warnings shown on the printer display or HP app.

6. Use WPS (Optional)

If your router supports WPS:

• Press the WPS button on your router.
• Within 2 minutes, press and hold the printer’s Wireless button until the blue light stops blinking and becomes solid.

Official HP Guide: Restore Wi-Fi setup mode on your HP printer | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat