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Common problems for Connectivity Issues
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HP Recommended

hp 8610, changed router and updated wireless info still blue light blinking

1 REPLY 1
HP Recommended

Hi @matyso,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If the blue light on your HP Officejet Pro 8610 printer is still blinking after changing the router and updating wireless information, there are a few steps you can take to troubleshoot the issue.

 

Restart the Printer:

  • Turn off the printer, wait for a few seconds, and then turn it back on. This simple step can sometimes resolve connectivity issues.

Reconfigure Wireless Settings:

  • Access the printer's control panel and navigate to the wireless settings. Re-enter the new wireless network information, ensuring that the SSID and password are correct.

Reset Network Settings:

  • On the printer's control panel, find the "Setup" or "Settings" menu.
  • Look for an option to reset network settings or restore default settings. This might vary depending on your printer model.
  • After resetting, reconfigure the wireless settings with the updated information.

Check Router Settings:

  • Ensure that the new router settings are correct and that the printer is within the wireless range of the router.
  • Verify that the router is broadcasting on the correct frequency (2.4 GHz or 5 GHz) that your printer supports.

Update Printer Firmware:

  • Visit the HP support website for your printer model and check if there are any firmware updates available. If so, download and install the latest firmware.

Remove and Re-add the Printer:

  • On your computer, remove the printer from the list of devices and printers.
  • Re-add the printer, selecting the updated wireless information.

Check for Interference:

  • Ensure that there are no electronic devices or obstacles causing interference with the wireless signal between the printer and the router.

WPS (Wi-Fi Protected Setup):

  • If your router supports WPS, you can try connecting the printer using the WPS button on both the router and the printer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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