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‎04-28-2025 06:18 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

built in network capabilities disabled keep displaying and my LAN connection shows no light INDICATOR WHILE THE WIRELESS IS NOT WORKING ALL THESE CAME AFTER DOING A RESET

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1 REPLY 1

‎04-30-2025 04:09 AM

HP Recommended

Hi @Adun1 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP Officejet Pro 8600 Plus lost its network functionality after the reset. Here are some steps to troubleshoot:

 

Power Cycle the Printer

  • Turn off the printer and unplug it from the power source.
  • Wait 60 seconds, then plug it back in and turn it on.

 

Check Network Settings

  • On the printer’s touchscreen, go to Setup > Network Settings.
  • If Restore Network Defaults is available, select it.

 

Perform a Hard Reset

  • Unplug the printer from power.
  • Remove the ink cartridges (optional but can help).
  • Press and hold the Power button for 15-20 seconds to discharge residual power.
  • Plug the printer back in and turn it on.

 

Update the Firmware on an HP Printer

  • HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes.
  • Update the firmware regularly to get the most out of your printer.
  • Click on the link below for instructions on how to update the firmware of your printer:
    HP Firmware Update Guide

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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