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My HP 9015 printer was working fine on my wireless network and then I had no option to connect. I go to my network settings and a prompt comes up saying "An ethernet cable has not been detected. Make sure that both ends of cable are inserted correctly". I am not connected through ethernet and it will not give me an option to connect through wifi anymore. 

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Hi @Tifferbop,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Have you made any changes to the network or printer software?

 

understand you are receiving an "An ethernet cable has not been detected" error.

 

We can perform a factory default on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-
HP Community Moderator



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