can not get printer to connect to router

[daledwill]

hp envy 5055

[Max3Aj]

@daledwill, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP Envy 5055 printer isn't connecting to your router, here are some steps to help you troubleshoot and resolve the issue:

Restart All Devices

• Turn off your printer, router, and the device you're printing from.
• Wait 30 seconds, then turn them back on.
• Make sure your printer is not connected via USB, as this can block Wi-Fi setup.

Check Wireless Signal

• Ensure your printer is within 8 meters (26 feet) of your router.
• Look at the Wireless light on the printer:
  • Solid blue = connected
  • Off or blinking = not connected

Reconnect the Printer to Wi-Fi

Use the HP Smart app (recommended) or the printer's control panel:

• On the printer:
  • Tap the Wireless icon or go to Settings > Network Setup > Wireless Settings.
  • Choose Wireless Setup Wizard and select your Wi-Fi network.
  • Enter your Wi-Fi password.

Check Router Settings

• Ensure your router is broadcasting a 2.4 GHz signal (HP Envy 5055 does not support 5 GHz).
• Avoid connecting to guest or public networks.
• If your router has separate SSIDs for 2.4 GHz and 5 GHz, connect to the 2.4 GHz one.

Reset Network Settings (if needed)

• On the printer, go to Settings > Network Setup > Restore Network Settings.
• Then retry the Wireless Setup Wizard.

Update Firmware

• Make sure your printer has the latest firmware: Official HP® Support

You may refer to this document - Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support