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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Deskjet 3052A e-All-in-One Printer - J611g
Microsoft Windows 11

cannot change a printer from USB connection to wireless. WPA password stored in the printer is different than the one in the new modem. Can you reset it to factory default? it's an old printer than doesn't support 5GHZ.

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