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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Printer stopped connecting to wifi. will work via USB but need advice on how to fix

 

1 REPLY 1
HP Recommended

You need to reset the printer.  If it is an HP one I can help you.  On most printers, if you connect an ethernet cable or a USB cable then the wifi quits working.

 

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