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HP Recommended
HP Neverstop Laser MFP 1202w

There are so many fails in my attempt to put this printer on line and accessible to my Macbook running OS 15.5

 

1) can't locate the printer under Printers & Scanners

2) Cannot locate the printer via Verizon home router

3) it has an old SSID that I want to remove and replace with this home router

4) I cannot add printer via HP Smart -- it cannot locate the printer

5) yes, the printer is on

6) yes there is a blinking blue light. Alternatively there is a non-blinking amber light

7) I have tried to restarting computer and printer -- no changes to above

 

Please help. This should not be hard but it is. Would help ENORMOUSLY if HP had phone service of some kind. That's the biggest fail of all.

1 REPLY 1
HP Recommended

Hi,

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=beGPJ9soPG8

 

Note > make sure that your printer is connecting to a 2.4 Ghz network, because HP printers are more compatible to work with 2.4G networks.

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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